Satisfaction with Liverpool Hope Students’ Union has gone up again, as confirmed in the 2016 National Student Survey (NSS) results which were released publically today.
The NSS which is commissioned by the Higher Education Funding Council for England (HEFCE) asked all final year undergraduate students to answer questions on their university experience and today’s results have confirmed a further 4% leap in satisfaction with the Hope Students’ Union from last year, taking us to 72% - which is 4% higher than the sector average and 14% higher than our KPI for 2015/16. It also makes us the most imroved union in the country since 2012!
Kira Cox, President, said “We’ve listened to what members want in the past year, and as a result continued to improve existing services and introduced brand new ones such as the MFLP programme, as well as relishing in the higher visibility with our new space on campus. The union has come on leaps and bounds over the past few years, and I’m looking forward to another year of blowing those strategic plan KPIs out of the water!”
The NSS results also confirmed that Liverpool Hope University has been ranked number one in the North West for student satisfaction, with a score of 92%, also making them 4th in the country.
Over the next year we will continue to work closely with the university to understand the results further and identify where we can further improve your university experience.