Areas of Advice

LHSU Advice Service specialises in legal advice and support in the following areas:


(1) Academic & University related (i.e. issues with a student’s programme of study or a service provided by a University to a student)


Examples include but are not limited to:


• Academic appeals

• Extenuating circumstances

• Welfare issues

• Disciplinary matters

• Academic Misconduct including plagiarism

• Fitness to practise issues

• Problems with placements

• Procedural irregularities

• Unfair practices

• Complaints about teaching provision and facilities

• Accommodation issues

• Problems with research supervision

• Discrimination

• Bullying and harassment

• Complaining to the Office of the Independent Adjudicator

(2) Disability / mental health


See Basic guide to Disability & Mental Health.


(3) Employment law


See Basic Guide to Employment Law.


(4) Housing


In the first instance, please contact James Smith, Private Sector Housing Advisor, at Liverpool Student Homes (Tel. 07970 247 209 or email LSH work with and are supported by the three Liverpool Universities and their Students’ Unions.

James is usually available for consultations at LHSU on Mondays.


(5) Money / Debt Issues


See Basic Guide to Help with Problem Debt.

For student finance advice, in the first instance, please contact Jeanette Jones in the University’s Student Development & Wellbeing Dept. (Tel. 0151 291 3458 or email


(6) Welfare rights

In the first instance, please contact Jeanette Jones, Welfare Benefits Advisor. For further information see: .


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