The Students Union wishes all it's members well in these difficult times. Despite the office being closed the SU team are working remotley to support you and respond to any queries you may have. On this page you will find answers to Frequently Asked Questions.

I have a query about my course can the SU help ?

Please e mail our confidential advice e mail suadvice@hope.ac.uk

I have bought a ticket for an event, can I get get  my money back ?

Yes, of course. We have refunded all the tickets bought from our web site. Unfortunately due to the sheer volume of refunds beng processed, this may take some time to come bank into your account.

What do I do if I have a problem with my private landlord ?

Liverpool Student Homes are running a remote service please e mail   lsh@liverpool.ac.uk or call 07970 247 209  and somebody will get back to you

Where can I go for further information about what te universty is doing about Corona virus ?

Please visit https://www.hope.ac.uk/coronavirus/ for the latest information. Please note this advice is updated on a regular basis so please keep checking back

Where can I find the latest official advice about COVID - 19

Please vist the official government page here

Also check out the campaigns we are running to support students in private rented accomodation by signing our petition here

STAY HOME, STAY SAFE AND PROTECT THE NHS

As with most things in life this year's Welcome Week is likely to be a little different! We still plan to deliver a programme of events and a Welcome experience for all students, whether that's in-person, distanced, or entirely digital, and in the coming weeks we'll announce more details as well as introduce you to your officer team.

We are currently advising you NOT to purchase tickets or wristbands for any Liverpool Hope Freshers 2020 events. As soon as we get further government guidance about social distancing in night clubs we will update this page.

To keep up to date with developments please check back here regularly or e mail union@hope.ac.uk